4.7/5 on Google
When it comes to managing your property portfolio, nothing is more powerful than experience. At Ray White APS, our property managers are fully equipped with the skills and systems to expertly manage a portfolio of properties.
At Property Management, you’re not just getting a property manager—you’re gaining access to a specialised team. Our property managers are supported by professionals in sales, valuation, development, finance, lending, and accounting.
Comprehensive inspections with photographic evidence
Property management is more than coordinating tenancies and rental payments – it’s about helping you achieve your financial goals. With Ray White APS, you’ll tap into the strength of the entire Ray White Group and benefit from competitive loans, insurance, and the unrivalled market intelligence that will help to maximise returns on your investment property.
At Ray White APS, property management goes beyond simple tenant management and rental collection. We’re invested in helping you achieve your financial goals. With our extensive industry expertise and access to the vast Ray White network, we bring you the latest market insights, competitive insurance, and lending solutions to maximise your returns.
Expert services to help you find tenants, maximize returns, and grow your investment portfolio.
A flexible service for self-managing landlords: access professional systems and support while handling the parts you choose.
Get expert advice on property management, fees, and taxes. Our guide helps investors make smart decisions and boost their returns.
Helping you and various tenants. Between our team, we have Afrikaans, Indonesian, Bahasa, Malaysian, Mandarin, Hindi, Philippines, and English covered.
Manish Kemkar2024-10-10Trustindex verifies that the original source of the review is Google. First time landlord with this investment property. Paul and his team at Austar Property Services have been fantastic. I have the full management service with them. Paul, Stephanie and Sophia have been great in sorting out everything relating to the property, I don't have to worry at all. Definitely would recommend them. Amanda Kananke Arachchige2024-10-08Trustindex verifies that the original source of the review is Google. Paul, Stephanie and the team has been nothing short of excellent to work with and made the whole renting process for my property seamless during a very challenging period of moving countries with short notice. The property was rented within 14 days and the people moved in a day after I left the country with no loss of rent from the day it was unoccupied. Highly recommend this team! Elodie George2024-09-11Trustindex verifies that the original source of the review is Google. I needed a stress-free and hard working propery managing team to rent my townhouse out in New Lynn & manage it as I was moving overseas (with a toddler, a dog and being pregnant - as hectic as it gets). Paul, Stephanie and Sophia delivered just that. They may not be the cheapest out there, but after having burnt by the 'cheapest' in the past, the Austar team is worth it. I would recommend them to any friends & family. Danielle McMahon2024-08-23Trustindex verifies that the original source of the review is Google. Im a tenant who was having some issues with a previous property management firm. I reached out to see if I could get some advice, and in the process had a fantastic experience and expert guidance which helped me to solve the issues. From start to finish, they demonstrated exceptional professionalism and a genuine commitment to resolving the problem and being fair and reasonable aligned with tenancy law. I was very grateful for the time they took to listen to my concerns and their very quick response to emails which provided clear and honest advice put me at ease. I truly appreciate their dedication to being true professionals and highly recommend Ray White Austar for anyone in need of reliable and effective property management services and renters advice! Travel Bugs Journey2024-08-16Trustindex verifies that the original source of the review is Google. As a homeowner when you are renting your home for the first time you want to have the best team behind you when it comes to renting your home and Paul and his team have delivered nothing but the best. From the very first moment we met Paul he came across as a very knowledgeable and caring individual however what really made us connect with him was that he was very relational. He listened and made sure our needs were met. His team got our first tenants in a record time of only 4 days! More importantly they were quality tenants as well. Our regular point of contact was Elinor (Property manager) who also proved to be very easy to deal with. We did not hesitate to go back to Paul when it came to renting our home once again. As expected his team delivered. We got another tenant in a record time of only13 days. The whole process with Paul, Sophia and Stephanie has been seamless. We look forward to dealing with them for the next several years. We highly recommend Paul and his rental management team to anyone looking at putting their property up for rent. They will not disappoint you. Sharron Jorgensen2024-08-11Trustindex verifies that the original source of the review is Google. We are first time landlords and own a residential property. We used the team at Ray White - Paul Zellman, Sophia B and Stephanie Huang to find the tenants and manage the property. From my initial contact right through the rental process to securing the tenants I could not fault the team. They are so efficient, friendly and responsive. If anyone is looking for property managers you should definitely use this team. Many thanks to you Paul, Sophia and Stephanie. Joe Allen2024-08-05Trustindex verifies that the original source of the review is Google. Great. Very easy process, good management tools and portals for tenants and owners. They appraise and delivered on that within two weeks. 👍 vaibhav jain2024-07-31Trustindex verifies that the original source of the review is Google. We are renting our property through Austar RayWhite and have been very happy with their services. Overall, everything has been great, with only minor areas for improvement within their team. Paul Zellman has been excellent and always willing to help when issues arise. Tonya Wyatt2024-07-31Trustindex verifies that the original source of the review is Google. Renting out our place for the first time was made so much easier with Paul and Stephanie. Great communication through wattsapp as well as time management. We got our tenant within a couple of weeks. Thanks for the extra effort of catering to our unique needs with our property. Would recommend. Manuel scott2024-07-29Trustindex verifies that the original source of the review is Google. First time using a Property Manager , really impressed with Paul and the team. Decided to move from Air bnb to full time rental , Paul was quick to communicate with us and had arranged a great Tenant within weeks. Stephanie and Sophia made the transfer seamless and have continued to communicate between us and tenant using Whatsapp , so easy. Would recommend their service to anyone looking for property managers who care about their clients cheers team.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
A property manager handles tenant screening, rent collection, property maintenance, legal compliance, and addressing tenant concerns.
We conduct thorough background checks, including credit, employment, and rental history, to ensure reliable tenants.
Tenants can submit maintenance requests through our online portal. We promptly coordinate with trusted contractors for repairs.
Our fees typically include a percentage of the monthly rent, along with any additional services like casual letting or maintenance.
We perform routine inspections every 3-6 months to ensure your property is well-maintained and address any issues early.
Yes, as the property owner, you retain the right to access your property with proper notice to tenants.
We stay up to date with all local laws and regulations, ensuring your property meets compliance standards, including health and safety requirements.